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 Frequently Asked Questions

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If there is a question you think should be on this page, please email webmaster@MyQJC.org.

 

Questions (click on a question to view the answer)

Queens Jewish Center Info

  1. Where is the Queens Jewish Center and how do a get there?

  2. How can I contact the Queens Jewish Center?

  3. How can I make a donation to the Queens Jewish Center?

  4. How do I remember a loved one by making a donation?

  5. What are the dedication options available at the QJC?

  6. Can donations be made online?  Is it secure?

  7. Can I use my credit card to make a donation?

  8. Why do I go to a website called NYCharities.org when I try to make an online payment? Is my information safe?

  9. Can I receive a receipt for a payment made online?

  10. Can I view my account online and submit payment?

  11. Where can I find QJC Membership information?

  12. Can I become a member online?

  13. I have a question about my monthly statement, who do I contact?

  14. I want to plan a simcha at the shul, who should I contact?

  15. I would like to use one of the QJC's rooms for an event I am planning.  Where can I find out more information?

  16. How can I get more involved in Shul committees?

  17. How do I make suggestions to the Shul?

  18. Does the QJC website show community events?

  19. Can I ask the Rabbi a private question, in confidence, via the website?

  20. Can I make an appointment to meet with the Rabbi?

MyQJC.org and QJC Email Alert Info

  1. How come a page on the shul website is not loading properly?

  2. I noticed an error on the QJC website.  How can I bring this to someone's attention?

  3. How can I make a suggestion regarding content on the QJC website?

  4. How do I join the shul email list?

  5. How often is the QJC Email Alert sent out?

  6. I sent an email to QJCEmailAlert@MyQJC.org to join the email list and I haven't been added. What happened?

  7. How come I did not receive the shul email this past week?

  8. How come I do not receive Shiva/Funeral information?

  9. How do I update or change my information for the shul's email list?  Is there a password I need?

Answers

Queens Jewish Center Info

Where is the Queens Jewish Center and how do a get there?

How can I contact the Queens Jewish Center?

Visit our Contact Us/Directions page for address, directions and QJC contact information. | Top of Page

How can I make a donation to the Queens Jewish Center?

How do I remember a loved one by making a donation?

What are the dedication options available at the QJC?

Visit our Donate page for detailed information on making a donation to the Queens Jewish Center.  You can also visit our Sponsorship Opportunities page for opportunities to sponsor various programming and to donate to our various funds. | Top of Page

Can donations be made online? Is it secure?

Can I use my credit card to make a donation?

Yes. Just visit our Donate page for a link to make your donations online.  Online payments can be made by credit card (Mastercard, Visa, Discover, American Express) and the page uses 128 bit SSL encryption to keep your data secure. | Top of Page

Why do I go to a website called NYCharities.org when I try to make an online payment? Is my information safe?

Can I receive a receipt for a payment made online?

We have an agreement with NYCharities.org to accept online payments for the QJC. NYCharities.org is a online contributions portal, which is dedicated to increasing charitable dollars from donors to New York causes, and providing information on New York State's 98,000 charities. Online payments can be made by credit card (Mastercard, Visa, Discover, American Express) and the page uses 128 bit SSL encryption to keep your data secure.  All contribution, except for the 3% processing fee, go straight to the QJC.  After making your contribution, an email will be sent to you as a confirmation of your contribution. | Top of Page

Can I view my account online and submit payment?

Not yet. It is something that we are considering. We have the technology and the information but are still discussing the privacy aspect. Please stay tuned.  Until then you can request a PDF of your statement sent to you by contacting billing@MyQJC.org.  Payment can then be made online by clicking here. | Top of Page

Where can I find QJC Membership information?

Visit our QJC Membership page for detailed information becoming a Member of the Queens Jewish Center. | Top of Page

Can I become a member online?

Visit our QJC Membership page to download a PDF of our membership application form.  At this point in time, there is no direct way to become a member through our website (but we are working on it). Top of Page

I have a question about my monthly statement, who do I contact?

You can contact our billing department by sending an email to billing@MyQJC.org. Top of Page

I want to plan a simcha at the shul, who should I contact?

You can contact our office manager by sending an email to office@MyQJC.org. Top of Page

I would like to use one of the QJC's rooms for an event I am planning.  Where can I find out more information?

Please visit Facilities page for information about available space at the QJC. Top of Page

How can I get more involved in Shul committees?

Our committees page is currently being updated.  Check back for future updates. Top of Page

How do I make suggestions to the Shul?

You can send an email to office@MyQJC.org.  Your email will be forwarded to the appropriate party and we will try to get back to you as soon as possible. Top of Page

Does the QJC website show community events?

The home page of the website shows upcoming events.  To receive a weekly email with shul and community events, sign up for the QJC Email Alert by clicking on this link. Top of Page

Can I ask the Rabbi a private question, in confidence, via the website?

Can I make an appointment to meet with the Rabbi?

You can reach Rabbi Geiger via email (RabbiG@MyQJC.org) and he will get back to you.  If you need to speak to him in person, you can make arrangements to meet with him. Top of Page

MyQJC.org and QJC Email Alert Info

How come a page on the shul website is not loading properly?

This can happen for any number of reasons.  The most common reasons are browser being used (eg. Internet Explorer), version of browser, browser add-ons (eg. JavaScript, Adobe Flash Player), version of browser add-ons, internet connection (eg. 56K, DSL, Cable, etc.), and amount of RAM available on the computer.

The QJC website has been tested on Internet Explorer (version 7+), Mozilla Firefox (version 3.6+) and Google Chrome (version 8+).  If you are using a different browser (eg. Netscape, Opera, Safari, etc.), you may experience some viewing issues as these browsers have not been tested.  Each internet browser decodes HTML (the language most website, including MyQJC.org, uses to transmit information) slightly differently and therefore any of the non-tested browsers may not load properly.

If the QJC website is not loading properly, the first thing to do would be to go to the "Tools" menu of the browser and select "Check for updates" and then download/install the latest update.  This should not cause harm to your computer and in fact, it probably would improve your viewing experience in the browser that you are using.  In addition if you do not have the current version of browser add-ons (or no add- ons at all), such as JavaScript and Adobe Flash Player, parts of the page might not load properly as the QJC website is using advanced HTML.  These add-ons will not cause harm or, take up significant space on your computer and will allow you to have a more complete internet experience as the majority of the website on the internet use some version of these softwares.

If you have any questions, you can send an email to webmaster@MyQJC.org. Top of Page

I noticed an error on the QJC website.  How can I bring this to someone's attention?

You can send an email to webmaster@MyQJC.org.  Please include the page where the error is located and give a description of the error.  We will look into the issue and will give you an update when the error has been rectified. Top of Page

How can I make a suggestion regarding content on the QJC website?

The QJC website can only improve when suggestions are made. If you have any suggestions regarding MyQJC.org, please send an email to webmaster@MyQJC.org. Top of Page

Can I find other members of the Shul through the website?

Not yet. It is something that we are considering. We have the technology and the information but are still discussing the privacy aspect. Please stay tuned. Top of Page

What are those three icons on the top right of the page?

The first icon is to send an e-mail to the QJC office.

 

The second icon is to set up an RSS feed.  We are currently working on setting up a RSS for MyQJC.org.  We are not there yet so check back here for updates in the future.

The third icon allows you to send an email to the QJC webmaster (webmaster@MyQJC.org) for questions and/or comments about information located on the QJC website MyQJC.org.  Top of Page

How do I join the shul email list?

You can sign up for the QJC Email Alert by clicking on this link. Top of Page

How often is the QJC Email Alert sent out?

The QJC Email Alert is sent out every Thursday night.  It is also sent out for updates on upcoming events.  QJC Members receive other emails including updated shiva information.  For more information about QJC Email Alert, click on this link. Top of Page

I sent an email to QJCEmailAlert@MyQJC.org to join the email list and I haven't been added. What happened?

If you requested to be on the list by Wednesday, you should receive the Thursday email.  If the request is made Thursday through Sunday, you may not receive Thursday's email until Sunday or Monday.    If you do not receive the following week's email, please send a follow-up request.  We apologize for any inconvenience.  See additional info in the answer to the next question. Top of Page

How come I did not receive the shul email this past week?

I joined the shul's email list but I am not receiving my email?

Sometimes IT administrators at corporations, banks & law firms over aggressively filter your email. Make sure your filters are set to accept email from any @MyQJC.org email address.

Additionally, if you use a AOL or Yahoo email account, those mail providers also aggressively filter graphical email. So your email from the shul which contains graphics may end up in the junk folder. We suggest you check your settings to ensure that emails from @MyQJC.org are added to your safe or whitelist of senders.

If you have already received email and stopped receiving email all of a sudden, check your junk folders as many email providers frequently update their junk settings.

Our suggestion based on delivery of our email to date is to use aol.com, gmail.com, hotmail.com and yahoo.com as your email address for QJC email. You can also easily forward mail from your personal email (via your settings) to your preferred email (i.e. your work account).

If you have any questions, you can send an email to webmaster@MyQJC.org. Top of Page

How come I do not receive Shiva/Funeral information?

Shiva/Funeral information is sent to those who are on the QJC Membership e-mail list only. Top of Page

How do I update or change my information for the shul's email list?  Is there a password I need?

Send an email to QJCEmailAlert@MyQJC.org and indicate what change you would like to make.  There is no password required.  We just ask that you send the email request from the email address on record so that the change can be made quickly and securely. Top of Page